Conversation intelligence for healthcare
Every word the patient says, kept and put to work
Care runs on conversations. A patient describes their pain at the bedside. A client names the thing that kept them up all week. A charge nurse explains a new medication protocol at a staff huddle half the team couldn't attend.
Most of what gets said in those moments ends up in a quick note, a hallway recap, or nowhere at all. AskElephant changes that. It records the conversation, writes it up the way your specialty needs it, and keeps every conversation searchable, so the details patients and colleagues share are there when you need them.
Book a demo“A dull ache that wakes me at 3 a.m.”
- AskElephant note
- Symptom
- Dull ache, lower back to hip
- Pattern
- Wakes at 3 a.m.
Here are four ways care teams put AskElephant to work.
Bedside conversations, in the patient's own words
How a patient describes their pain matters. "A dull ache that wakes me at 3 a.m." tells you more than "pain, 6 out of 10." But when you're examining, listening and charting all at once, the exact phrasing begins to slip.
With AskElephant, you record the bedside conversation and get a written output right away. It keeps the patient's description of their symptoms, their pain and their medical history in their own words, and organizes it for you.
You decide what that output looks like. The prompts are open-ended, so AskElephant works to your field rather than a fixed template. An oncology team can ask it to frame a patient's verbal history of their symptoms through the lens of a cancer diagnosis. A cardiology team can ask for something different entirely. Whatever you're listening for in that conversation, AskElephant pulls it out.
One conversation, your specialty's note.
“So it started, I think, maybe three weeks ago? Or right after the last round of chemo, anyway. It's kind of a dull ache, not sharp, more like deep in my lower back, though sometimes it moves to my hip. It's usually fine during the day, but then it wakes me up, like around 3 a.m., and I can't get back to sleep. My mom had something like this in her fifties, I don't know if that matters. I've been taking ibuprofen, but honestly it barely helps.”
- Symptom
- Dull ache, lower back to hip
- Onset
- ~3 weeks, after last chemo
- Pattern
- Wakes at 3 a.m.
- Relief
- Ibuprofen, minimal
- Family
- Mother, similar in 50s
Recovery you can measure, visit by visit
Is this patient actually getting better? After surgery, that question gets answered across months of follow-ups, each one a separate conversation with separate notes.
AskElephant keeps them together. Record the pre-surgery conversation about the patient's symptoms. Record the post-surgery conversation. Then record the checkups that follow:
Six visits. One view of recovery.
- 1Before surgery
- 2After surgery
- 3One month
- 4Two months
- 5Three months
- 6Six months
Because every conversation lands in one place, AskElephant can pull them into a single workflow and compare them against the metrics you care about.
Is the pain she described before surgery still there?
Has his mobility changed since the two-month visit?
Instead of flipping through six sets of notes, you ask the question and AskElephant does the comparison.
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Latest in HealthcareTherapy sessions that add up over time
Mental health and physical therapy both happen in a series of sessions, and the progress often lives between them. A notepad keeps up with one session. AskElephant keeps up with all of them.
When AskElephant records the session, two things change:
You stay present.Without one eye on your notes, you can give the person in front of you your full attention. They notice, and they feel cared for.
You remember what they said.Both in the moment and months later, the details are there, in their words.
The bigger shift is what you can do with all those sessions together. Say a client mentions, "I had trouble with this again this week." You wonder whether it's come up before. Open AskElephant and ask. It searches every past session for that phrase or that kind of event, reviews what it finds, and writes you a short summary of whether and when it was discussed. A pattern that wasn't visible from one session to the next is now in front of you.
Ask every past session at once.
Sleep came up in three earlier sessions.
Physical therapy works the same way. A patient may still report pain week after week, which makes it hard to tell whether they're improving. Looking across the full run of sessions, AskElephant can point out the things that are getting better, like range of motion, sleep or daily activities, even while the pain lingers.
Staff updates that reach the whole team
In healthcare, the whole team is never in the room. Someone is always on the floor, and a sudden influx of patients pulls even more people away. Important updates get shared with whoever happened to make the meeting.
AskElephant closes that gap. It records the staff meeting and sends a recap to everyone on the team, so the people caring for patients get the same information as the people at the table.
The same goes for the smaller meetings your techs, nurses and other groups hold on their own. If they discuss a change in procedure in a recorded huddle, you get the recap without having to join.
You can also set AskElephant to run a weekly recap across all your team's internal meetings, a regular heartbeat that answers questions like:
Weekly team heartbeat
Missed the meeting? No worries.
- Which policies is the team struggling with?
- Which policies have changed?
- Do we need to update how we handle specific medications, materials or equipment?
Instead of hunting for what changed, you get it delivered every week.
Spend your attention on people, not notes
At the bedside, through recovery, across months of therapy and in every staff meeting, AskElephant handles the record so your team can focus on the people in front of them. Nothing a patient or colleague tells you gets lost, and every conversation keeps working for you long after it ends.
See how AskElephant fits your care team.
Book a demo